Thanks for joining me for another episode of The Success Talk Show. On this episode, I’m continuing my series on the topic of emotional intelligence skills for leaders and today we are going to focus on decision-making skills. Decision-making skills can truly make or break your career as a leader – in fact, there are 3 particular skills that I’m going to cover before his episode is finished that you absolutely must master if you are going to excel in your role of leadership. Be sure to listen as I walk you through reality testing, problem-solving, and impulse control.

Become skilled at reality testing and you’ll stand out from the crowd.

An important part of decision making is having all the facts you need in order to make truly good decisions. That only comes from reality testing. Reality testing is the process of makingsure you’re looking at a situation objectively so that you know exactly what’s happening. It’s considered an emotional intelligence skill because it’s helpful when it comes to cutting through the emotion that surrounds a particular issue. On this episode, I describe some emotionally charged situations in a work context to show you how you can use reality testing to diffuse the emotion with the facts of what’s really going on.

Great leaders can find solutions to problems and situations where emotions are involved.

Emotionally charged situations in the workplace are common because everyone involved in a project usually feels passionate about what they believe and what they’ve contributed. That’s natural, and it’s a good thing. But often, the emotion is what clouds the situation, making it difficult to see the facts and make the right call when decisions need to be made. Great leaders stand out in those situations because they possess the skill of considering the emotion involved and the people who are expressing it, while still finding solutions that are based on the facts available. On this episode I give you some tips on how to improve your ability to apply good decision-making skills in the midst of emotionally laden situations, so be sure you listen.

When you’ll be part of an emotionally charged meeting, plan ahead of time.

One of the areas where everyone – not just leaders – needs to be mature is in what we refer to as “impulse control.” Impulse control is the ability to control yourself in situations with other people, like meetings or brainstorming sessions, in a way that enables the entire group to be productive and effective in what it’s assembled to do. If you’re unable to do that, you could come across as a “hothead” or someone who doesn’t “look before you leap”, and neither of those is good for your career. Find out why you want to avoid being perceived in those ways and how you can learn to exercise better impulse control, on this episode.

Outline of This Episode

  • [1:04] How you can find the first episodes in this emotional intelligence series.
  • [2:27] The concept of reality testing and how it can help you with decision making.
  • [9:16] Three tips to build your reality testing muscle.
  • [14:14] What is problem solving and how does it work?
  • [15:34] Tips to help you develop a better approach to problem solving.
  • [22:15] Impulse control as an emotional intelligence skill.
  • [25:07] A couple of tips on how to improve your impulse control.

Resources & People Mentioned